Sorry this didn't help. Thanks for your feedback. I've had this mouse for about 8 months now and it's worked perfectly until yesterday when my sister took the Nano Transceiver out to use in another computer. When she plugged it back in my laptop which is a Toshiba with Windows Visa the mouse no longer works. The Lights on the mouse and transmitter are on and my computer recognizes the mouse and reads it as "Working Properly", but when I move the mouse, the pointer on the screen isn't moving.
It's not the batteries and I've tried putting the transmitter into different ports, but It's still not working. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. We will wait for your response. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on May 31, Hello there.
Well: 1. Which drivers exactly? Yes, it's not working on other laptops too. In reply to Anca Moisa's post on May 31, Thanks for the information. Let us know how it goes. Still nothing. I guess I'll just admit that is broken.
This site in other languages x. Devices that do not have this button are permanently synched to the receiver. Experiment by putting the receiver in different positions. For example, turn the receiver upside down or on its side. Make sure that the wireless device and the receiver are a minimum distance of three feet from any other wireless device.
Do not put the wireless pointing device, the wireless keyboard, or the receiver near any electrical devices, such as cordless telephones, cellular telephones, or other wireless pointing devices or receivers.
We recommend that you maintain a distance of at least 8 inches between these devices. Do not put the wireless pointing device, the wireless keyboard, or the receiver on metallic surfaces or objects, such as long metallic rails or cables. We recommend that you maintain a distance of three feet between the wireless pointing device and such metallic objects. The wireless pointing device may not work on surfaces that do not have visible detail or on surfaces that are reflective or glossy, such as glass.
Additionally, the sensor may have difficulty in tracking on highly repetitive patterns, such as a magazine or newspaper photographs. The following colors are known to cause difficulty in tracking for some mouse devices:. Note This information does not apply to devices that use the BlueTrack technology.
Mouse devices that have BlueTrack technology should experience fewer problems than standard devices experience on most surfaces. To see a list of BlueTrack devices, visit the following Microsoft website:. Click Start , click Run , type main. On the Wireless tab, verify the status of the battery. If the status of the battery is Good , the batteries most likely do not have to be changed. Note Not all devices have the Wireless tab.
If your device does not have the Wireless tab, go to the next method. Insert new batteries. Make sure that you align the positive and negative ends correctly, as specified by the battery compartment labels. Note Use only fresh, alkaline batteries. Do not use rechargeable or other kinds of batteries in a product that is not designed to use rechargeable batteries. For more information about how to replace the batteries, see the documentation that is included with the product.
If the problem continues to occur, go to the next method. Connect the device for recharging. Depending on the product, the connection point might be a "dock" in which the device sits or it might be a cable to which the device connects.
0コメント