It occurs at totally random times, sometimes minutes after startup, and at other times it will not occur for several days. Microsoft Technical Support refuses to help, as I was sold a 'OEM' disc instead of a 'upgrade' disc by the local shop.
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I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Umesh P. Hi Ronil Jogia, a. Are you facing this issue from the day one you are using windows 7? Did you make any changes to your computer recently?
Are you getting any error messages? Random shut down may be because of many reasons like hardware failure, driver issue or software issue. I would suggest you to disable Automatic Restart on System Failure and check for error messages. Post back with the exact error message so that we can help you better.
Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears. Hope this information is helpful. Umesh P - Microsoft Support. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Umesh P's post on January 15, In reply to richthek's post on August 17, Hi richthek, 1. Good for you! Try removing your hardware items one by one — this might help you troubleshoot the issue.
Not a hardware expert? You have nothing to be ashamed of: most PC users lack hardware expertise. Search for a trustworthy service center and have your computer diagnosed by IT professionals.
Microsoft confirms Auslogics' high expertise in developing quality software that meets the growing demands of PC users. You can troubleshoot your drivers manually one by one. You might need to completely uninstall your drivers first and then reinstall them.
To diagnose and fix all your driver issues in a fast and simple way, try a special tool, e. Auslogics Driver Updater. If your computer is acting really weird and keeps shutting off spontaneously, you should scan your system as soon as possible — such symptoms are indicative of malware infection. Microsoft Windows Defender is a built-in security solution that can banish unwelcome guests from your computer:. Perform a deep system scan using your main security solution. Make sure you have the latest version of your antivirus software installed.
Check your PC for malware your antivirus may miss and get threats safely removed with Auslogics Anti-Malware. Let a special anti-malware tool join the battle — for example, Auslogics Anti-Malware will back up your main antivirus and force malicious invaders to beat retreat. With time, laptop users tend to run into battery issues. So, if your venerable laptop has become too unpredictable and keeps shutting down without your permission, your battery might be the one to blame for this kind of misbehaviour.
Consider replacing your old battery with a new one. If yes, make sure the device in question is not the root of the evil: plug your computer directly into the power outlet and see if it works properly. If you use resource-heavy programs or apps, you may need a charger with a higher voltage capacity. For example, if your charger is 90 watts or less, this might not be enough — as a result, your PC keeps shutting down spontaneously. Sleep Mode is a great option if it works properly: it preserves energy and lets you wake up your sleeping computer within just a few seconds.
However, Sleep Mode may become dodgy in Windows 10 and cause random shutdowns instead of anticipated sleep. The Fast Startup option helps your computer boot up faster. Unfortunately, Fast Startup may account for spontaneous shutdowns. If unexpected shutdowns keep happening, consider updating your BIOS. If you are confused or afraid of doing it, then move to the next method, otherwise, read ahead.
Some of the standard motherboards have a special BIOS updating tool , and if you have bought the latest one for your system, then it will be easier to update BIOS. You can also take help of your friends or professionals to do this. Also, it can cause other Windows errors too. But, you can disable it manually. Follow the steps below to do that;. This happens because the motherboard is functioned to do shut everything off it finds any potential danger to the processor.
If you are using a laptop for playing games for some hours constantly, then you will face this problem more because the laptops do not come with efficient cooling systems for such cases. To check the overheating problem and make it solved, take the actions mentioned below:. In most cases, the shutdown issue of the system caused due to the not-so-relative power settings. You can tweak the defaults and then check whether the problem is solved or not. So, these are the best options to prevent the problem of Windows 10 random shutdown.
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